Moving Forward: Information on Royal Roads’ approach to COVID-19

There's no doubt learning, working and visiting at Royal Roads will continue to be different throughout 2021, with?most courses and learning happening online through spring 2021, and some staff continuing to work from home. We're taking steps to ensure the best possible experience for students, staff, faculty and the community by?supporting?student success,?encouraging healthy activity, and?taking safety seriously.

Select programs will return to campus in January 2021

Read more details here.

Are you an international student coming to Canada? We look forward to welcoming you! Visit our Coming to Canada section for information you need before you arrive.

Royal Roads stands in solidarity with the Canadian Human Rights Commission against racism connected to the COVID-19 pandemic. The virus has no borders. Royal Roads supports equity and inclusion for all. Racist behaviour will not be tolerated on our campus or in our online spaces, in keeping with our?existing policies.

Looking for the university's safety plans, printable posters and other resources? Check out our Resources and Documents section below.

Contact Royal Roads

Questions about Royal Roads program or event changes related to COVID-19?

Phone:?250.391.2511

Email Us

Are you an international student coming to Canada and need help?

Email Student Services?

Latest News

See the latest news related to COVID-19.

Learn more

Information Sources

Getting information about COVID-19 from reliable sources is essential.

Phone lines

Coming to Campus

Coming to campus?

Coming to campus for work, study or leisure? Help us protect the Royal Roads community by following public health and WorkSafe BC guidance. If you’re coming by, here’s what you need to do:

Mandatory daily screening

  • Everyone – employees, students, contractors and visitors – must do a daily self-assessment for COVID-19 symptoms before coming to campus or any Royal Roads workplace.
  • You can use the?BC COVID-19 Self-Assessment tool.
  • Do not?visit campus if you:
    • have any COVID-19 symptoms;
    • live in the same household as a person who has a confirmed or presumptive case of COVID-19 case; or
    • have returned from travel outside of Canada within the last 14 days.
  • If you are unsure about your symptoms, contact your health care provider or call 8-1-1.

Practise good personal hygiene

  • Wash your hands regularly with soap and water or an alcohol-based hand sanitizer to protect yourself and others.
  • Avoid touching your face, especially eyes, nose or mouth.
  • Cough/sneeze into elbow or sleeve; immediately throw away tissues and wash hands.
  • Stay home if you are sick; avoid contact with people who are sick.

Practise physical distancing

  • No handshakes.
  • Stay at least two meters (6 feet) from others. That’s one peacock with full tail feathers!
  • Respect guidelines and barriers such as directional arrows or plexiglass.
  • Face masks are mandatory in all indoor spaces such as hallways, elevators and where safe physical distancing is not possible.

Respect building protocols

  • Follow new room occupancy limits.
  • Sign in and sign out of buildings.

Please report any concerns to human.resources@royalroads.ca or care@royalroads.ca.

Coming to Canada

Looking for information about Canada's updated travel rules for international students?

Immigration, Refugees and Citizenship Canada (IRCC) announced Friday, Oct. 2, 2020, that international students with a valid, approved study permit are exempt from?Canada’s travel restrictions?and?can?travel to Canada on or after Tuesday, October 20, 2020. This exemption applies to all international students, regardless of where they are travelling from or when their study permit was approved.

Find more information here.

Welcome! Remember, you must self-isolate

Are you a new or returning international student coming to Canada to study at Royal Roads? Welcome or welcome back. You are an important person in our learning community. We're delighted to have you learning with us and we're here to help you.

Remember, when you arrive in Canada, the?Quarantine Act?requires you to?self-isolate for 14 days.

Please review the step-by-step information below to support your preparation for travel and self-isolation upon arrival.

If you develop symptoms of COVID-19 while travelling, you must tell the Canadian Border Services Agency officer this when you arrive in Canada. The officer will tell you what to do next.

You can find detailed information about quarantine and the information you need to submit on Moodle; look for the portal called? COVID-19 Travel Preparedness: Responsibilities for entry into Canada. All international students who started programs by April 2020 have been added to the portal. If you can't find the portal on Moodle, email Student Services about your travel plans to Canada and ask to be added to the portal.??

10 steps to properly self-isolate

Here are 10 steps for you must take as you arrive in Canada, self-isolate and then study online at Royal Roads

  1. Make sure you are allowed to travel to Canada at this time. More info here.
  2. Log in to Moodle and read the? COVID-19 Travel Preparedness: Responsibilities for entry into Canada? portal. Review all the documents so you are aware of all rules and guidelines and the supports available to you. If you can't find the portal on Moodle, email Student Services about your travel plans to Canada and ask to be added to the portal.
  3. Find a place to self-isolate for 14 days upon arrival. More info here.
  4. Submit your Quarantine Plan to the Government of Canada. As of Nov. 21, 2020, travellers arriving by air are required to use the ArriveCAN app, which you can find on the iPhone/App Store?or?Android/Google Play, before boarding the flight in their originating destination.
  5. Submit your BC Self-Isolation Plan to the Government of British Columbia.
  6. Submit your BC Self-Isolation Plan to Royal Roads via the Moodle portal: COVID-19 Travel Preparedness: Responsibilities for entry into Canada.
  7. Arrive in Canada, comply with the assessment process.
  8. Go to your self-isolation location. Take a taxi or private transportation. Do not take public transit.
  9. Within 48 hours of arrival travellers are required to confirm they have arrived at their place of self-isolation or quarantine using the ArriveCAN app or by calling a toll-free number (1-833-641-0343).
  10. While in self-isolation, complete a daily COVID-19 symptom self-assessment through the ArriveCAN app or by calling toll-free 1-833-641-0343.

Need help? Email Student Services.

Travel

Can international students at Royal Roads travel to Canada at this time?

Immigration, Refugees and Citizenship Canada (IRCC) updated travel exemptions for international students which allow travel to Canada if students meet the following requirements:

  • Students hold a valid study permit or have been approved for a study permit.
  • Students will attend a Designated Learning Institution (DLI) on the list of institutions with approved COVID-19 readiness plans. Royal Roads University is a DLI with an approved COVID-19 readiness plan.

Travel for students meeting these requirements will be considered essential (non-discretionary).

In addition to the requirements , all travelers must not have COVID-19 symptoms (be asymptomatic) and must follow all public health measures.

Before travelling to Canada, Royal Roads students must submit their travel and quarantine (self-isolation) plans to Royal Roads.? This can be done through the COVID-19 Travel Preparedness Portal.

For more information on travel restrictions and exemptions for international students and their immediate family members, please visit the IRCC website.

To speak to a Royal Roads international student immigration advisor, please visit our website for drop in times or to book an individual appointment.

Updated Oct. 21, 2020 at 12:27 p.m.

Self-isolation/quarantine

What do I need to do to prepare to arrive in Canada, self-isolate and get ready to study online?

Here are?10 steps for you must take as you arrive in Canada, self-isolate and then study online at Royal Roads:?

  1. Make sure you are allowed to travel to Canada at this time. More info here.
  2. Log in to Moodle and read the? COVID-19 Travel Preparedness: Responsibilities for entry into Canada? portal. Review all the documents so you are aware of all rules and guidelines and the supports available to you. If you can't find the portal on Moodle, email Student Services about your travel plans to Canada and ask to be added to the portal.
  3. Find a place to self-isolate for 14 days upon arrival. More info here.
  4. Submit your Quarantine Plan to the Government of Canada. As of Nov. 21, 2020, travellers arriving by air are required to use the ArriveCAN app, which you can find on the iPhone/App Store?or?Android/Google Play, before boarding the flight in their originating destination.
  5. Submit your BC Self-Isolation Plan to the Government of British Columbia.
  6. Submit your BC Self-Isolation Plan to Royal Roads via the Moodle portal: COVID-19 Travel Preparedness: Responsibilities for entry into Canada.
  7. Arrive in Canada, comply with the assessment process.
  8. Go to your self-isolation location. Take a taxi or private transportation. Do not take public transit.
  9. Within 48 hours of arrival travellers are required to confirm they have arrived at their place of self-isolation or quarantine using the ArriveCAN app or by calling a toll-free number (1-833-641-0343).
  10. While in self-isolation, complete a daily COVID-19 symptom self-assessment through the ArriveCAN app or by calling toll-free 1-833-641-0343.

Last updated: Nov. 16, 2020 at 1:16 p.m.

When I arrive, where can I self-isolate (quarantine) in Victoria? How do I get there? How do I get food?

Under the Quarantine Act, all travellers to Canada, including international students, must submit a quarantine plan to the Government of Canada and must self-isolate for 14 days?upon arrival. The law in British Columbiua also says all travellers must submit a detailed?self-isolation plan.

You can find detailed information about quarantine and the information you need to submit on Moodle; look for the portal called?Covid-19 Travel Preparedness: Responsibilities for entry into Canada. All international students who started programs by April 2020 have been added to the portal. If you can't find the portal on Moodle,?email Student Services?about your travel plans to Canada and ask to be added to the portal.

To limit points of contact when travelling, book a connecting flight directly to Victoria International Airport (YYJ). Do not use public transit like buses and ferries to reach Victoria on Vancouver Island. When you arrive in Victoria, take a taxi?from the airport to your self-isolation location; do not take a bus. Local taxi companies:?Yellow Cab: 250-381-2222, Bluebird Cabs: 250-382-2222, Victoria Taxi: 250-383-7111.?

If you can't self-isolate in your permanent or long-term accommodations, you must do so in another place, such as a hotel. Here's a?list of local hotels and food services in Victoria that can support you during self-isolation. If you will self-isolate outside of Victoria and need help finding accommodations and food services, email?studentservices@royalroads.ca.

For more information on self-isolation requirements, review the BCCDC’s guidelines for self-isolation.

If you are a student entering a self-isolation period, email Student Services?for support and services.

If you develop symptoms of COVID-19 while travelling, you must tell the Canadian Border Services Agency officer this when you arrive in Canada. The officer will tell you what to do next.

Last updated August 20, 2020 at 2:36 p.m.

Health & Wellness

Do I need health insurance when I come to Canada?

Health insurance is required for all residents of British Columbia, including students. All Royal Roads University students are required to have basic medical insurance while studying in Canada.

Read more about health insurance requirements and options.

Aug. 26, 2020 1:41 p.m.

Info for students

Most on-campus offerings online through spring 2021

Most classes will remain online through the winter and spring of 2021, including residencies, which will remain online until April 30.

Select programs will return to campus in January 2021.

Read more details here.

Royal Roads has been a leader in online education for more than two decades where most classes are routinely held online. Our top priority is keeping our students, faculty and staff safe.

We are working hard to maintain a quality learning experience for you, our students. Our staff and faculty are here for you. Check out the questions and answers below for info about how we can help you with anything from writing tips to mental health services to financial support.

Coming to Canada? Welcome!

Find all the information you need in the Coming to Canada section above.

Classes & Residencies

Which programs are returning to on-campus delivery in January?

As we continue to monitor the status of the pandemic, most of our academic offerings will remain online through the winter and spring of 2021.

Select programs will return to campus in January 2021:

  • Master of Global Management,
  • MA Tourism Management,
  • BA Global Tourism Management
  • BA International Hospitality Management

Read more details here.

Students can reach out directly to their program offices for more information about academic program delivery.

Updated Nov. 18, 2020 11:53 a.m.

What's happening with on-campus residencies?

Residencies will be offered online until April 30, 2021. In a few exceptional cases, programs may be adjusted or deferred. Students in these programs will be contacted directly by their program office.

Last updated: Nov. 9, 2020 10:09 a.m.

My on-campus program is now online. What support are there for adapting to new learning technologies?

The RRU LaunchPad in Moodle has orientation modules that help students learn about the online learning technologies we use at Royal Roads. Use your student login to access this resource. Find?out more by visiting?New Student Orientation.

Last updated: Aug. 18, 2020 11:42 a.m.

Academic Support

My research may be affected by restrictions due to the pandemic. What can I do?

As long as Canada has measures in place?for physical/social distancing and staying at home, all forms of data gathering for research and projects that involve physical/social?interaction such as focus groups and face-to-face interviews and other forms of in-person research should not proceed. Rather student researchers should use other data gathering methods such as telephone, on-line surveys, and email, among others.

In rare cases an exemption may be considered. Royal Roads is here to support students affected by the pandemic. You can find more information at the Office of Research Services, including a form for exemption requests.

Updated Sept. 8, 2020 1:41 p.m.

How can I get help from the Writing Centre?

Support from the Writing Centre is available online.

Updated: Aug. 18, 2020 at 11:45 a.m.

May I come to campus and use the Library? How do I access Library services?

The RRU Library building is closed until further notice. We are still responding to phone calls and emails.?Reference help is available online.

You can renew books online. If you experience any difficulties renewing, send the?library an email.

We are accepting book returns through the front door book return slot located inside the first set of doors at the front of the library.

As long as Canada Post is still delivering, we will continue providing access to our print collection to students within Canada through our?document delivery service.

Last updated: Aug. 18, 2020 11:45 a.m.

?

Is team coaching available?

Team coaches continue to offer team coaching to programs that are transitioning from on campus to online. Visit TeamsWork?for more information and resources.

Last updated: Aug. 18, 2020 11:46 a.m.

Is the bookstore open?

The Bookstore is open for online sales and is responding to phone and email requests.

In-person pickup can be arranged. Call?250-391-2600 ext. 4263 to set up a time.

Updated Aug. 18, 2020 11:48 a.m.

Health & Wellness

Are counselling services and learning strategist services available?

Counsellors and learning strategists are available by phone, Skype and email.

Students can book an appointment with a counsellor by visiting Counselling Services?online.

Updated: Aug. 18, 2020 11:50 a.m.

Are accessibility services available?

Yes, accessibility advisors will continue to offer student support.

Visit Accessibility Services for more information, resources or to book an appointment.

Last updated: Aug. 18, 2020 11:50 a.m.

How is Royal Roads supporting wellness in the transition to online learning?

Royal Roads University counsellors continue to visit on-campus cohorts that transitioned online. Blogs with the key content of these lessons, with tools for self-care, can be found on this site.??

Students can contact?Counselling Services?to speak to a professional, confidential counsellor.

Updated Aug. 18, 2020 11:52 a.m.

Is the Recreation Centre open?

Yes, as of Monday, Oct. 5, 2020, the Recreation Centre facility is open, though services have been modified.

They will also continue to offer free, online classes.?

Please visit the Recreation Centre webpage for more information.

Last updated: Oct. 2, 2020 at 2:03 p.m.

Tuition Payments

Will my tuition be reduced since my face-to-face program moved online?

The provincial government has directed there are to be no tuition refunds where students complete their course of studies and are eligible to receive a grade for their course work. This means refunds will not be provided for courses that continue in an alternate format.

Royal Roads has been delivering quality learning online for more than two decades, one of the first universities in Canada to do so. Our learning environments are designed to offer students, wherever they are, the richest learning experience possible.

Students with questions about tuition payments can contact Student Accounts. If you are struggling financially, we may be able to help. Please contact Financial Aid.

Last updated: Aug. 18, 2020 11:58 a.m.

How can I make my tuition payment electronically?

You can pay electronically by: credit card using MyAdmin, online banking, or?PayMyTuition for international payments.

Find full payment details at Payment Information.

Last updated: Aug. 18, 2020 12:06 p.m.

I am unable to pay my invoice by the due date. Will I receive a late fee?

No. Due to COVID-19, late payment fees have been temporarily suspended on overdue invoices until further notice.

I need extra time to pay my invoice, can I get an extension?

Invoices due prior to May 31, 2020 are eligible for an extension to the day prior to the course start date.?

Tuition must be paid prior to the course start date to access online course work.?

Contact Student Accounts?to request this option.

I am unable to pay my invoice in full, are there payment plans available?

Yes, invoices for courses that are three credits or greater now qualify for a temporary payment plan option.

Contact Student Accounts to apply.

Last updated: May 14, 2020 12:52 p.m.

I need to withdraw from my course. Am I eligible for a refund?

Courses that have not started are eligible for 100 per cent tuition refund.

Courses up to 15 per cent completed at the time of withdrawal are also eligible for a 100 per cent refund.

If the course is more than 15 per cent complete at the time of withdrawal, you are not eligible for a refund. For full details please see the Tuition Refund Policy.

Last updated: May 14, 2020 12:45 p.m.

Refunds

I paid fees for an on-campus residency that is now online. Will they be refunded?

Yes, special function fees and residency fees for on-campus residencies that have been cancelled or rescheduled will be reversed if already invoiced.?

Credits will remain on the student account to be applied to future invoices or students can request a refund at?Student Accounts.

Last updated: May 14, 2020 12:48 p.m.

Can I get a refund if I am unable to start my program because of COVID-19?

The tuition deposit for online programs is non-refundable, but students cancelling registration because of COVID-19 can apply for an exception to this policy.

Use the Application for Non-Refundable Credit due to Extenuating Circumstances in the?Tuition Refund Policy.

Last updated May. 14, 2020 1:01 p.m.

I have paid my tuition deposit and need to defer. What happens to my tuition deposit?

The tuition deposit will be automatically transferred to the new program. Students are not required to pay a new tuition deposit.

Last updated: May 14, 2020 1:05 p.m.

Career Development

What’s happening with study abroad programs and international internships?

Study abroad programs have been temporarily suspended.

We continue to work to provide options for program completion, including remote internships around the world.

Students are encouraged to connect with their program office for more information.

Last Updated: May 8, 2020 11:39 a.m.

Is internship, practicum or career development planning available?

Yes, Career Learning and Development advisors will continue to offer student support.

Visit?Career Learning and Development?for more information and resources.

Last updated: Aug. 18, 2020 12:14 p.m.

?

International Students

How can I help fellow students who may face stigma or discrimination associated with COVID-19?

When people associate COVID-19 with a specific group, ethnic community or nationality, stigma and discrimination can occur. Stigma affects us all. It creates fear or anger towards people instead of the virus.

What can you do to reduce stigma?

Royal Roads?University?stands in solidarity with the Canadian Human Rights Commission against racism connected to the COVID-19 pandemic. The virus has no borders. Royal Roads supports equity and inclusion for all. Racist behaviour will not be tolerated on our campus or in our online spaces, in keeping with our?existing policies. Learn more about reducing stigma here.

Updated Aug. 26, 2020 1:03 p.m.

Is international student support available?

Yes, Student Engagement will continue services for international students. RISIA Advisors will still assist with questions related to international study permits.

Visit International Students?for more information and resources, or?book an appointment online.

Last updated: Aug. 18, 2020 11:20 p.m.

I am an international student. Do changes during COVID-19 impact my work eligibility?

Students who were previously eligible to work (as noted on their study permit) continue to be eligible to work while all classes have moved online.

For more information, visit?IRCC

Last updated: Sept. 16, 2020 3:17 p.m.

Do I need to apply for a study permit to start an online program?

Students who have been accepted to Royal Roads and received a letter of acceptance (LOA) should apply for a study permit online as soon as possible, even if you cannot provide some supporting documents (i.e. biometrics) due to closures.

Students can begin classes online outside of Canada, even if your study permit has not been processed yet. Students will need a valid study permit when classes resume on-campus.

On July 14, 2020, IRCC announced a new two-stage study permit approval process, allowing students starting programs in fall 2020 or earlier who are unable to submit a complete study permit application. Incomplete applicants will receive?? approval-in-principle (AIP) if initial eligibility stage is met and begin studies online in Fall 2020 with more confidence, provided they applied by September 15.

For detailed information about this two-stage process, visit the IRCC website.

AIP does not guarantee final study permit approval. The admissibility stage of the final study permit application is based on a complete study permit application and decided by the immigration officer.

Last updated: Sept. 16, 2020 3:19 p.m.

?

With my classes online, am I still be eligible for the Post-Graduation Work Permit (PGWP)?

Immigration, Refugees, and Citizenship Canada?has announced that if your on-campus courses are being moved to an online-only format because of COVID-19, you may still be eligible for the Post-Graduation Work Permit Program.

If you have been studying from inside Canada, all courses moved online due to COVID-19 contribute to PGWP eligibility.

If you are studying outside Canada, IRCC has confirmed that students who will remain outside Canada until April 30, 2021 due to travel restrictions or health precautions may begin classes while outside of Canada without any impact on their post-graduation work permit eligibility, if they fall into one of the following categories:

  • they are holding a valid study permit, or
  • they have been approved for a study permit, or
  • they have applied for a study permit prior to starting their program of study in one of the following terms:
    • Spring, Summer or Fall 2020
    • Winter 2021

If the above situations apply to you, you may complete up to 50% of your program from outside of Canada and maintain your eligibility for a post-graduation work permit.

If you have been studying online outside Canada and are approaching 50% completion of your program, Royal Roads will work with you to assess your study plan and determine if a reduced course load or a leave of absence can be implemented until it is safe to travel to complete the remaining 50% of your program within Canada.?

For questions related to your program schedule, please contact your program office. For immigration related questions please contact an immigration advisor.

For the most up to date information from Immigration, Refugees and Citizenship Canada (IRCC), please refer to the following:

Last updated: Sept. 16, 2020 3:21 p.m.

Are you still accepting applications from students outside of Canada?

Yes, we are still processing applications at this time and proceeding with programs as scheduled. Most programs are being offered online. Please visit our?program pages?for application deadlines or our?international students?page for information about transfer agreements.

We recommend applicants submit their complete application and supporting documents to Royal Roads at least six to eight months before the program start date to ensure enough time to apply for a study permit should you be admitted, since IRCC is experiencing service disruptions caused by COVID-19.

To help you plan, check the IRCC processing times for your application, keeping in mind that processing times may vary due to COVID-19.

Last updated: Nov.17, 2020 4:46 p.m.

Student Support Services

Are student support services available?

Student support services are available online, including:

  • Library Services
  • Computer Services
  • Counselling Services
  • Financial Aid and Awards
  • Indigenous Student Services
  • International Student Support
  • Accessibility Services
  • Career Learning and Development
  • Team Coaching
  • Writing Centre
  • Bookstore

Staff will respond to emails, and may hold conversations in secure online settings like Zoom, Collaborate Ultra or Bluejeans.

Last updated: Aug, 18 2020 12:28 p.m.

Are Indigenous student supports available?

Yes, Indigenous Student Services continues to provide support to students.

Visit Indigenous Student Services?for more information and resources.?

Last updated: Aug. 18, 2020 12:28 p.m.

Financial Aid

Is help available for students facing financial hardship because of COVID-19?

Students financially struggling because of the economic effects of COVID-19 can apply for emergency support through the Emergency Bursary Program.

This funding includes the support of $140,000 from the provincial government for domestic students who are residents of BC.

Both federal and provincial governments also offer various financial and career supports for students. Read more?on Royal Roads' Career Development site.

Updated May 11, 2020 at 11:31 a.m.

Are financial aid services still available?

Yes, Financial Aid advisors continues to offer student support.

Visit Financial Aid and Awards for more information and resources, or book an appointment.

Last updated: Aug. 18, 2020 12:30 p.m.

Convocation

Will there be a Convocation ceremony?

Royal Roads University celebrated more than 1,000 spring and fall graduates at its first Virtual Convocation ceremony Nov. 6, 2020.

In accordance with public health guidelines, face-to-face celebrations are postponed until it is safe to gather.

For the latest updates, visit the Fall Convocation 2020 page.

Last updated: Nov. 17, 2020 4:48 p.m.

Coming to Campus

Can I come to campus to do some work?

Students, faculty and staff are encouraged to work from home.

There is some space available at the Learning and Innovation Centre (LIC) to work. You can pre-book a breakout space or spot in the computer lab. Use the Royal Roads online booking function, or if you need assistance you can email Scheduling.

The hours of operation for these spaces are Monday to Friday from 8 a.m. to 6 p.m. and weekends from 8 a.m. to 4 p.m.

Last updated: Oct. 2, 2020 at 2:06 p.m.

info for employees

Thank you for your extraordinary efforts as we work together to offer our students an excellent educational experience during the pandemic while protecting the Royal Roads community.

Please note: According to the directive from the Public Health Officer (effective Nov.19 to Dec.7, 2020),?employers are asked to suspend efforts to get workers back into the workplace.?If working on campus is essential, you must complete mandatory COVID-19 safety training no more than seven days in advance of your return. Visit Human Resources for more information, FAQs,?tips and resources.

Visit the HR website

Health & Wellness

Are most staff still working from home?

Yes, most members of the Royal Roads University faculty and staff continue to work from home.

Some staff must remain on campus due to the nature of their work (gardeners, custodial services, etc.) or to support essential services.

For those who have been doing remote work,?we are beginning?a slow, measured return, carefully navigated and responsive to the pandemic and the needs of our staff, faculty and community in real time.?If you are returning to work on campus, you must complete mandatory?COVID-19 safety training?no more than seven days in advance of your return.

Visit?Human Resources?for more information. Associate faculty and academic contractors, please see?Associate Faculty Resources site – COVID-19 information?for more information.

?

Last updated: Nov. 18 at 4:54 p.m.

What will the university do if in the future there are cases of COVID-19 on campus?

Any faculty, staff member or associate faculty/academic contractor who is not feeling well is asked to stay at home and contact their doctor or other health services if they are experiencing COVID symptoms.

Any disclosed diagnosis or potential infection will be responded to as per protocols outlined in the?Contingency Plan.??In all cases, there are?strict requirements to maintain?the?confidentiality?of any such report to avoid any potential violation of privacy laws.

Last updated:Nov. 18, 2020 5:00 p.m.

Planning

Where can I find Royal Roads’ plan for workplace safety?

Protecting the university community from COVID-19 remains our top priority. Royal Roads has developed a COVID-19 Exposure Control and Safety Plan and mandatory COVID-19 Awareness and Safe Return to Work Training.

The university is beginning a gradual return to campus, keeping the safety, needs and comfort of faculty and staff as a priority. If you are considering a return to work on campus soon, you must complete a mandatory COVID-19 safety training. The training should be done no more than seven days in advance of your return. Visit Human Resources for more information.

Last updated: Aug. 18, 2020 12:42 p.m.

Where can I find the university's contingency plan?

The Royal Roads University Contingency Plan outlines the university's safety protocols and response in the event of an outbreak on campus.

This plan also provides direction if an employee or student on campus indicates that they have tested positive, have had exposure to a positive case or are experiencing symptoms of COVID-19.

Read the plan here.

Coming to Campus

Can I drop by my office?

Yes, but before coming to work on campus soon, you must complete mandatory COVID-19 safety training no more than seven days in advance of your return.

Last updated: Aug. 18, 2020 12:44 p.m.

Is the Recreation Centre open?

Yes, as of Monday, Oct. 5, 2020, the Recreation Centre facility is open, though services have been modified. The centre will also continue to offer free, online classes.?

Please visit the Recreation Centre webpage for more information.

Last updated Oct. 2, 2020 2:10 p.m.

Do I need to wear a mask when I am working on campus?

Wearing a non-medical mask is one important step we can all take to protect ourselves, our colleagues and our community.?

When you leave your desk to move around your work area or you travel anywhere indoors on campus, you are expected to wear a mask. This includes offices, work spaces or passage ways, hallways or public washrooms where people cannot maintain two metres of physical distance.

When outdoors on campus, you are expect to be wearing a mask when physical distancing is difficult or when you are in close proximity to other people.

Updated Oct. 2, 2020 at 2:31 p.m.

What if I can’t wear a mask/don’t want to wear a mask while on campus?

People with underlying medical conditions that inhibit their ability to wear masks should maintain a safe distance for the protection of yourself and those around you.

Continue to practice public health measures such as staying home if sick, maintaining physical distance wherever possible, and frequent hand hygiene regardless of non-medical mask usage.

Updated Oct. 2, 2020 2:34 p.m.

Can I come to campus to get some work done?

If you need a space to work on campus, there are also bookable temporary workspaces available in the Millward building (these are individual residence rooms that have been outfitted with computers and desks).

Please book 24 hours in advance if possible.?The rooms are available Monday to Friday between 8 a.m. and 6 p.m. and are cleaned and disinfected each night after use.

Updated Oct. 2, 2020 2:08 p.m.

When will staff, faculty and associate faculty begin working on campus again?

Nearly 30 per cent of employees have been working on campus since early July and of those many have been working on campus from the onset of the pandemic. Now that the Risk and Hazard Assessments are complete for all work spaces, we are ready to gradually increase the number of people working on campus within the guidelines provided by the Public Health Officer.

For those who have been doing remote work,?we are beginning?a slow, measured return, carefully navigated and responsive to the pandemic and the needs of our staff, faculty and community in real time.?If you are returning to work on campus, you must complete mandatory?COVID-19 safety training?no more than seven days in advance of your return.

Visit Human Resources for more information. Associate faculty and academic contractors, please see Associate Faculty Resources site – COVID-19 information for more information.

Last updated: Nov. 18, 2020 4:50 p.m.

Resources

Where can associate faculty and academic contractors find more information?

Academic contractors and associate faculty can visit the Associate Faculty Resources site – COVID-19 information unit for more information.

Updated Nov. 4, 2020 at 3:06 p.m.

Where can staff and faculty find more information?

Staff and faculty can visit the?Human Resources COVID-19 page for FAQs about working from home, sick leave and other resources. Log in to view all content.?

Last updated Apr. 7, 2020 2:40 p.m.

Info for the public

Campus grounds and gardens are open for visiting

You are welcome to visit the Royal Roads University gardens and grounds, to relax, enjoy the outdoors and to walk, run or bike.

The gardens are open 12 p.m. and 4 p.m. daily.

Physical distancing is in effect; stay two metres apart (equal to one peacock with full tail feathers) from others. Sneeze and cough into your sleeve, and wash your hands frequently with alcohol-based sanitizer while on campus.

Parking lots and roads are also open.

Washroom facilities will be available during opening hours in the lower level of Hatley Castle.

The campus buildings are closed to the public, including Hatley Castle.

Health & Wellness

Has campus cleaning changed?

The university continues to clean and disinfect all areas of campus frequently and thoroughly using hospital-grade disinfectant.

High-touch areas like door handles, railings, lights, switches, conference tables and washrooms receive particularly aggressive cleaning.

Hand-cleaning stations throughout the university are stocked with alcohol-based hand rub.

Last updated: Aug. 18, 2020 12:51 p.m.

Campus Services

Is the Recreation Centre open?

Yes, as of Monday, Oct. 5, 2020, the Recreation Centre facility is open, though services have been modified. The centre will also continue to offer free, online classes.?

Please visit the Recreation Centre webpage for more information.

Last updated Oct. 2, 2020 2:10 p.m.

Is the Campus Store open?

The Campus Store is closed until further notice.

Last updated May 14, 2020 12:01 p.m.

Food Services

Is Habitat Café open?

Beginning Monday, August 10, 2020, Habitat Café is open Monday - Friday between 9 a.m. and 2 p.m. for grab-and-go service.

Last updated July 30, 2020 10:50 a.m.

Planning

Who is responsible for COVID-19 planning and response at Royal Roads?

The?president of Royal Roads?has activated a COVID-19 committee that includes people responsible for academics, student life, communications, facilities, international students and study abroad.

Members of the committee have frequent contact with provincial public health authorities and the Island Health.

Last updated: Aug. 18, 2020 12:56 p.m.

Weddings & Events

Are weddings and events at Hatley Park cancelled?

If you have a wedding or event scheduled to take place on campus, email the Events Team.

Last updated May. 14, 2020 1:03 p.m.

Resources and Documents

Resource

COVID-19 Campus Protocols

Each of our individual actions and decisions plays a role in our fight to flatten the curve. This document outlines campus rules and guidance to help ensure the health and safety of our community. Please refer to the COVID-19 Exposure Control and Safety Plan for greater detail.

COVID-19 Contingency Plan

Institutional safety protocols and response in the event of an outbreak on campus.

COVID-19 Exposure Control and Safety Plan

The purpose of this plan is to protect employees, contractors and students from harmful exposures to the COVID-19 virus.? This plan provides critical information about COVID-19 and outlines key ways the university community will ensure a healthy and safe workplace.

General COVID-19 Campus Etiquette

An at-a-glance summary of simple but effective practices to help prevent the spread of COVID-19.?

Surviving, Thriving or Radical Revisioning: Scenarios and Considerations for Pandemic Recovery and Response Planning

How can a university go beyond surviving the COVID-19 pandemic, and instead move into thriving as a learning community – or even transforming how it operates, teaches and researches? Those are the questions explored in Surviving, Thriving or Radical Revisioning: Scenarios and Considerations for Pandemic Recovery and Response Planning, an enlightening exploration of next steps during and beyond the pandemic.

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